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FREQUENTLY ASKED QUESTIONS

Q. How do I know if I qualify for CRA's (Capital Resource

     Agency) services and programs?
A. Eligibility is determined by income guidelines established

     by the State funding sources. Call any location to verify

     eligibility.

Q. Can I receive services if I am disabled and unable to visit

     a CRA location?
A. CRA offers some outreach services to clients that are

     unable to visit any of our sites.

Q. What types of emergency assistance does CRA offer?
A. CRA can help in the following areas:
    1. Assisting in payment of utility bills ONLY if they are in

        termination.
    2. Preventing eviction if the customer has an eviction

        notice from a magistrate court.
    3. Food from our emergency food pantry, or

        USDA-donated goods.
    4. Baby food and/or formula, diapers, and personal and

        household items
        WHEN AVAILABLE.



Capital Resource Agency CANNOT assist with security deposits of any kind.

Q. How often can I receive emergency services?
A. CRA can assist a customer or household financially with

     emergency services only once each year.


Q. What do I need to bring when applying for CRA

     programs?
A. You need to have the following for everyone residing in

     the household.

     1. Thirty days worth of current income whether it is

         earned or unearned income.

     2. Photo ID – On applicant.

     3. Social Security numbers.

     4. Copy of utility bill, termination, letter of eviction.

NOTE:

There are additional requirements for the Weatherization and Handyman programs, please call or email for further information.